Voice over IP Phones (VOIP)

 

 

Voice Over Internet Protocol (VOIP), a recent trend in communication services, digitizes voice signals from a telephone and transmits them over the Internet. Time Warner’s Digital Phone Service is one example of this service. VOIP technology enhances our ability to communicate in a convenient, cost effective way and is a potential advancement in security system communication. However, users should be aware of a few concerns regarding the service before relying on it entirely for alarm communication purposes: If power goes out it is very probable that a user’s VOIP service will also be affected. Installing a backup power source for the VOIP equipment will help prevent this problem.

The Facts About VOIP:
During installation of the VOIP service, the alarm system may be inadvertently disconnected from the phone service, or line seizure may be compromised. Dial One Security can assist VOIP users with these concerns. We suggest that you test your alarm system regularly. As always, our staff can help test your system to ensure that your alarm signals are successfully transmitted to the Central Station. Please contact our service department at (513) 527-4400 for more information on VOIP.